Frequently Asked
Questions

Orders should be placed at least 3 days in advance, subject to availability. For weddings, large events and customised catering requirements, we recommend enquiring earlier to secure your preferred date.

Yes. Minimum order quantities vary depending on the package selected. The applicable minimum order will be stated on each package page.

Your order is received once checkout is completed. For PayNow and bank transfer orders, your booking will be confirmed once payment has been received and verified by our team.

Yes. Selected packages allow you to choose your dishes when ordering. For customised menus or special event requirements, please contact our team and we will be happy to assist.

Yes, Hariisa provides delivery across Singapore. The applicable delivery charge will be displayed during checkout. Additional charges may apply for restricted locations, difficult access or special delivery arrangements.

You may select from the available delivery time slots when placing your order. We will make every reasonable effort to deliver within the selected delivery window.

This depends on the package selected. Full buffet packages may include buffet equipment and setup, while Bento, Mini Buffet and selected delivery-only packages are provided without a full buffet setup. Please refer to your package description before ordering.

These are not included unless specifically stated in your package or quotation. If you require additional event services, speak to our team and we can advise you on the available options.

Yes. Hariisa Catering provides halal catering in Singapore.

Please inform us of any dietary requirements or allergies when placing your order. We will make reasonable efforts to accommodate requests, but specific requirements should be confirmed with our team beforehand.

Please contact us as soon as possible. Menu changes are subject to availability and how close the request is to your event date. Additional charges may apply.

We accept PayNow and bank transfer. Any additional payment methods available for your order will be displayed during checkout.

Your booking is confirmed once the required payment has been received and verified by Hariisa Catering.

Amendments and cancellations are subject to our terms and the amount of notice provided. As ingredients, manpower and logistics may be committed in advance, charges may apply. Please refer to our Cancellation & Refund Policy for full details.

Date changes are subject to availability and approval by Hariisa Catering. Additional charges may apply where ingredients, manpower, logistics or third-party services have already been committed.

Visit our Wedding Catering page and submit your requirements. Our team will assist you with your menu, guest count, buffet setup and service requirements.

Service crew can be provided depending on your selected wedding package and requirements. The recommended number of crew will depend on your guest count, venue and service requirements.